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On-Demand Shuttle Service

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Colgate's On-Demand Shuttle can be booked by students, alumni, faculty, staff, or campus visitors for trips between campus and Syracuse or Utica.

The service offers easy and safe transport to and from the Syracuse Hancock International Airport, the Syracuse Regional Transportation Center, and the Utica Boehlert Transportation Center.ÌýIt also providesÌýstudents with a cost-effective optionÌýfor small groups (four or more)Ìýto book trips to local/regional destinations.

Shuttle service is operated byÌýFirst Transit.

Reservations

Please ensure that all rider's names/emails are listed on the form. Email the completed request form toÌýus.Colgate.OnDemandScheduling@transdev.com, please note that the First Transit contact email has changed.Ìý

If you have not received a timely response, please reach out toÌýcruiserfeedback@colgate.±ð»å³ÜÌýas soon as possibleÌýwith your request.Ìý

Download request form

Deadline

Reservation questions must be sent in by

  • 5 p.m. two days before the trip if the trip occurs during the week
    • Ex. If you need to reserve an On-Demand Shuttle for Friday at 1 p.m., you will need to send the request form in no later than Wednesday at 5:00 p.m.
  • 5 p.m. on Thursday for trips occurring on Saturday, Sunday, or Monday
    • Ex. If you need to reserve an On-Demand Shuttle for Sunday at 1 p.m., you will need to send the request form in no later than Thursday at 5:00 p.m.

First Transit Fees

Please note that First Transit accepts Visa, MasterCard, and Discover credit cards. American Express is currently not accepted.

Fees effective September 1, 2023. To learn more about pricing information for alternate destinations, please contact First Transit using the contact information above. All fees listed below are per person.
Hancock International Airport- Syracuse Boehlert Transportation Ctr. - Utica Union Station
1 Rider $73.00 1 Rider $58.40
2 Riders $36.50 2 Riders $29.20
3 Riders $24.34 3 Riders $19.47
4 Riders $18.25 4 Riders $14.60
5 Riders $14.60 5 Riders $11.68

Ìý

Special Trips are billed at $58.40 per hour.

Questions or Comments?

For booking or transportation questions, please contact First Transit atÌý315-228-4287 or us.Colgate.OnDemandScheduling@transdev.com.

For feedback regarding service, please contact Colgate'sÌýpurchasing officeÌýat purchasing@colgate.edu or cruiserfeedback@colgate.edu.

First Transit Office Hours of Operation

Monday – Friday
6:30 a.m. – noon, 12:30 – 3 p.m., 4 – 9 p.m .9:30 p.m. – 12:30 a.m.

Late Night Coverage Wednesday and Fridays
Midnight – 3 a.m.

Saturday
6 – 10 p.m., 10:30 p.m. – 3 a.m.

Sunday
Noon – 5:30 p.m.